Abstract #2
From: Aguinis, H., Simonsen, M., & Pierce, C. (1998). Effects
of nonverbal behavior on perceptions of power bases. Journal of
Social Psychology, 138, 455-469.
A test on the effects of three types of nonverbal behaviors (facial
expression, eye contact, and body posture on perceptions of five power
bases (reward, coercive, legitimate, referent, expert) and credibility
was conducted. The researchers attempted to clearly define power
bases in order to test specific relationships between those power bases
and nonverbal behaviors.
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Power: The ability or potential an agent has to change the behavior,
intentions, attitudes, beliefs, emotions or values of a target.
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Credibility: The power source’s objectively determined honesty, achievement,
and accuracy.
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Non-traditional student: Any person with a mean age of 23 years and a considerable
amount of work experience.
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Reward power: The agent’s ability to provide a target with desired or elusive
objects.
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Coercive power: The agent’s ability to discipline the target.
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Legitimate power: the agent’s ability to influence the complying target.
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Referent power: The target’s identification with or liking of the agent.
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Expert power: The agent’s ability to share certain knowledge with the target.
A sample of 170 nontraditional U.S. undergraduate men and women were asked
to read one of eight scenarios between “John” and “Greg.” The scenarios
described John and Greg as workers in a bank talking about the decrease
in the bank’s profits because of fewer sales of bank services. Each
scenario described John as using a different combination of three types
of nonverbal behavior: 1) facial expression (nervous or relaxed), 2) eye
contact (directly looking at Greg or looking around the room), and 3) body
posture (sitting on the edge of the chair or leaning back in the chair
with legs crossed). After reading the scenario, participants answered
questions about John’s behavior on a questionnaire. The five power
bases and credibility were measured by using power scales adapted by Nesler
et. al. (1993). The responses to each question were on a Likert-type
scale from 1 (agree) to 9 (disagree). Scores were interpreted so
that high ratings would indicate higher perceptions of power bases (1=disagree
and 9=agree). In this case the perceptions of power base, determined
by the participants’ responses to the questionnaire, was the dependent
variable. John’s nonverbal behavior was manipulated in each scenario,
making it the independent variable in the study.
Results of the study showed that a relaxed facial expression indicated
higher perceptions of referent, reward, legitimate, and expert power bases
as well as on credibility. However, there was no significant effect
on coercive power. Eye contact had no significant effect on any of
the power bases, but credibility was perceived as higher when eye contact
was direct. Body posture had no relationship with any of the power
bases or credibility.
Although the researchers were able to control the independent variable
by having participants read and imagine the nonverbal behaviors, I feel
that using real people on a video tape or acting out a scene would have
been a better way to create the different scenarios. Nonverbal behavior
is visible to the eye, making it seem more logical to have the participants
actually observe the behaviors. Perhaps the participants would have
made greater connections with the nonverbal behaviors and power bases if
they had actually witnessed them. However, I think that the clearly
defined terms in this study allowed for the researchers to investigate
power in more than one dimension. This is helpful in answering my
own research question that power can be perceived by an individual in more
than one way.
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