Student Complaints

In compliance with U.S. Department of Education policy and consistent with The Higher Learning Commission guidelines, Concordia College maintains a record of serious, written and signed complaints filed by students. This record includes:

  1. The date complaint was submitted
  2. A brief explanation of the nature of the complaint
  3. Steps taken by Concordia College to address the complaint, including referrals
  4. Any other known actions initiated by the student to resolve the complaint

Each record will be kept on a Student Complaint Documentation Form and will be retained in the administrative office in which it was filed.

Administrative offices in which a complaint may be filed:

  • Office of the President
  • Office of Academic Affairs
  • Office of Student Affairs
  • Office of Finance
  • Office of Enrollment
  • Office of Advancement
  • Office of Communications and Marketing

(policy updated August, 2003)

Information For:

current students
faculty and staff		 parents
alumni		 high school students
admitted students