Parent FAQ

What types of housing options do you offer?
For information on all of our residence halls, please visit our residence hall page.


How secure are the residence halls?
We take measures to make sure our halls are as safe and secure as possible:

  • All residence halls are locked 24-hours a day (with the exception of move-in day). 
  • Students are assigned electronic fobs to unlock exterior doors and a room key that gains access to their specific rooms. 
  • Every hall, with the exception of Brown, the Apartments, and the Townhouses have a desk worker who monitors the main entrance of the building from 6 pm – 6 am Monday – Friday and 3 pm – 6 am Saturday and Sunday.
  • Each hall also has a Hall Director, who is a professional staff member that lives in an apartment that is attached to the building.
  • At least one student staff member is on duty every night from 8 pm – 7 am during the academic year in each building.

If there is ever concern about the safety of our buildings, please contact your student’s Hall Director.

For your information, Concordia publishes a Campus Public Safety Report and Fire Report annually.


Do halls close over breaks?
All halls remain open during the majority of breaks in the academic year.  Halls do close over the following times:

  • Winter/Christmas Break (with the exception of the Apartments and Townhouses)
  • Summer Break, though we do offer summer housing options

For specific dates of breaks, please refer to the academic calendar.


Can my student store things in the residence halls?
There are areas in each hall for residents to store suitcases, trunks, or rarely used items.  Your student should contact a residence life staff member to learn about item restrictions and gain access.


My student is experiencing a roommate conflict and wants to change rooms.  What should he/she do?
Throughout the course of the year, it is natural for some students to have disagreements with their roommate.  We strongly encourage roommates to communicate with one another about their feelings and the things that may be upsetting them.  Roommates should first talk to their RA about the conflict; the RA will then mediate the conflict through a guided discussion.  After the mediation, further options will be discussed to create an environment for success.


My student has expressed not feeling involved on campus.  Is there something I can do to help?
There are many great ways to get involved at Concordia.  Every fall Student Government hosts the Cobber Expo, an opportunity to preview and sign up for any of our 90+ clubs and organizations.  There are also many ways to get involved in the residence halls.  Encourage your student to try something new and contact the leaders of a club that may interest them.  If your student still has questions, encourage him/her to contact their RA or Hall Director to talk about ways to get involved.


There is an emergency and I cannot contact my student.  How can I get a hold of them?
While we hope that this situation never arises, the following people can be resources for getting in contact with your student:

  • Hall Directors are professionals who work in the residence halls.  They can be reached via phone during regular office hours.  To find the director for your student’s hall, visit our staff page.
  • Public Safety Officers also have access to residence halls.  They can be reached by calling 218-299-3123.

We cannot guarantee we will be able to get in contact with your student immediately, but both groups of people will work with you as best as possible.


I am worried about my student’s health and that he/she may be making unhealthy decisions.  What can I do?
In this situation, one of the best things to do is talk to your student and share your concerns.  If you feel your student is in immediate danger, contact his/her Hall Director or Campus Public Safety (218-299-3123).


If you have any other questions contact the Office of Residence Life.

Information For:

current students
faculty and staff		 parents
alumni		 high school students
admitted students